COVID 19 INFORMATION

PH: 07 852 5625                                                                                            Email: reception@rototunaoptom.co.nz

NOTE: OUR HOURS MAY HAVE TEMPORARLY CHANGED DURING COVID ALERT LVL's 3 & 4 

Level 3.2 Guidelines

November 2021

Following the move into Level 3.2, Rototuna Optometrists will continue to follow guidelines and follow health and safety protocols.

 

  • Optical equipment is cleaned between each patient.

  • Frames that have been tried on are cleaned and sanitized 

  • Dispensing tools are cleaned after every use

  • Daily cleaning of the practice

 

During alert level 3.2 we are open with restrictions in place which limits our examinations to those who cannot wait until level 2 is in place. Our opening hours have temporarily changed

 

APPOINTMENTS DURING LVL3.2

If you have any vision concerns or your glasses have been damaged

please contact us to see how we can help you during LVL3.2 

We are unable to do routine eye examinations during LVL3.2  

(eg. you have received a recall or it's just time for a check)

 

  • Scan in via the QR code or manually sign in on entry

 

  • Wear a mask

  • Sanitizer is provided

If you have  cold, flu or Covid19 symptoms, we ask that you stay home.

We trust that you understand & help us achieve this so we can help our patients & community during level 3.

Level 3 Guidelines

October 2021

Following the announcement by the New Zealand Prime Minister that we have moved Hamilton into Level 3, Rototuna Optometrists will reinstate level 3 guidelines and follow health and safety protocols.

 

During alert level 3 we are unable to open for routine appointments and general retail.

 

APPOINTMENTS DURING LVL3

We are unable to do routine eye examinations during LVL3.

If you have any vision concerns or your glasses have been damaged, please contact us to see how we can help you during LVL3.

CONTACTLESS COLLECTIONS

We can arrange a contactless collection for your glasses, contact lenses or sundries & solutions

by appointment only. 

Please follow our LVL3 contactless collection procedure:

  • Phone the practice from your car on arrival to let us know you have arrived. 

  •  

    Scan in via the QR code or manually sign in on entry

  • Wear a mask 

If you have  cold, flu or Covid19 symptoms, we ask that you stay home.

We trust that you understand & help us achieve this so we can help our patients & community during level 3.

Level 2 Guidelines

September 2021

Following the announcement by the New Zealand Prime Minister that we have moved into Level 2, Rototuna Optometrists will reinstate physical distancing where possible and follow health and safety protocols.

 

During alert level 2 we require procedures to take place:

  • Scan the QR code or manually sign in on entry (incase of community transmission)

  • It is mandatory to wear a mask while instore 

  • If you have  cold, flu or covid symptoms, we ask that you reschedule your appointment

  • Only one person in the exam room (with the exception of one support person for children under 16 years

  • Hand sanitizer is provided in store

 

 

We trust that you understand & help us achieve this so we can stay open during a level 2 to help our patients & community.